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Econsumer.gov

Consumer Basics

Econsumer.gov

Econsumer.gov, which was established in 2001, is a website where consumers can file complaints about online and related transactions with foreign companies.

Federal Trade Commission

Consumer Basics

Federal Trade Commission

The Federal Trade Commission (FTC), which was created in 1914, is a federal agency that is tasked with promoting consumer protection.  One of the central ways it does this is…

Direct Marketing Association

Consumer Basics

Direct Marketing Association

The Direct Marketing Association (DMA) is a trade group made up of all those pesky companies we have to thank for telemarketing, spam, and junk mail, among others.  The group…

Entertainment Software Association

Consumer Basics

Entertainment Software Association

The Entertainment Software Association (ESA) is an association based in D.C. that is exclusively dedicated to serving video game companies.  The group lobbies Congress and other legislative bodies extensively in…

Network Advertising Initiative

Consumer Basics

Network Advertising Initiative

The Network Advertising Initiative (NAI) is a self-regulatory coalition of online advertising companies, including AOL Advertising, Google, Microsoft Corporation, and Yahoo! Inc.  The organization was established in 2000 amid increasing…

U.S. Department of Justice

Consumer Basics

U.S. Department of Justice

The U.S. Department of Justice (DOJ), which is led by the Attorney General, is the federal executive department responsible for enforcing federal laws.  Among other things, it works with other…

The Financial Services Industry

Consumer Basics

The Financial Services Industry

The Financial Industry Regulatory Authority (FINRA) is the financial services industry’s primary self-regulating body.  FINRA’s stated mission is to protect investors by making sure the financial industry operates fairly and…

Better Business Bureau

Consumer Basics

Better Business Bureau

The Better Business Bureau (BBB) is made up of several local chapters in the United States and Canada that all work through their parent corporation, the Council of Better Business…

Digital Advertising Alliance

Consumer Basics

Digital Advertising Alliance

The Digital Advertising Alliance (DAA) is a self-regulatory organization for online behavorial advertising, or OBA.  The DAA is made up of several large media and marketing associations, including the American…

Recording Industry Association of America

Consumer Basics

Recording Industry Association of America

The Recording Industry Association of America (RIAA) is a trade organization that supports and promotes major music companies.  The RIAA’s main function is to protect the rights of artists and…

Securities and Exchange Commission

Consumer Basics

Securities and Exchange Commission

The stated mission of the U.S. Securities and Exchange Commission (SEC), which was created in 1934, is to “protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation.

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