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“Low Cost” Internet Access Can Really Add Up

Consumer News

“Low Cost” Internet Access Can Really Add Up

There are many considerations when it comes to choosing an Internet service provider – type (cable, dial-up, DSL, or satellite), speed, price, hardware needed, reliability, and level of support. When…

Internet Crime Complaint Center

Consumer Basics

Internet Crime Complaint Center

The Internet Crime Complaint Center’s self-proclaimed mission is to “serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime.”

Frontier’s TV + Internet Bundle

Ad Alert

Frontier’s TV + Internet Bundle

A TINA.org reader sent us a copy of Frontier’s advertised prices for its TV bundles: But the reader says when he called to sign up for the TV and Internet…

Cox Communications Residential Internet Services

Class Action

Cox Communications Residential Internet Services

A class-action lawsuit was filed against Cox Communications for allegedly falsely advertising its residential internet services. Specifically, the complaint alleges that the company advertises “blazing fast” and “reliable” internet speeds…

The Cost of Frontier Communications Internet Services

Class Action

The Cost of Frontier Communications Internet Services

In September 2016, a class-action lawsuit was filed against Frontier Communications for allegedly misrepresenting the cost of its Internet services by omitting installation charges, activation fees, or other additional fees…

Charter and Spectrum’s Advertised Internet Speeds

Class Action

Charter and Spectrum’s Advertised Internet Speeds

In March 2017, a class-action lawsuit was filed against Charter Communications and Spectrum Management for allegedly deceptively advertising internet speeds and access that they could not deliver. Specifically, the complaint…

The Monthly Rate of RCN Internet Services

Class Action

The Monthly Rate of RCN Internet Services

In July 2020, a class-action lawsuit was filed alleging that the marketers of RCN internet services engage in a bait-and-switch and billing fraud scheme. The complaint claims that the marketers…

Gogo LLC In-Flight Internet Service

Class Action

Gogo LLC In-Flight Internet Service

February 2014: The named plaintiff voluntarily dismissed his claims When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.. The reasons for the dismissal…

Local Lighthouse Internet Marketing Services

Class Action

Local Lighthouse Internet Marketing Services

February 2016: This case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., along with two other similar lawsuits against Local Lighthouse that were previously…

Gogo’s Internet Services

Class Action

Gogo’s Internet Services

A false advertising class-action lawsuit was filed against Gogo LLC in January 2016. Among other things, the complaint alleges that the company markets passes, subscriptions and plans for in-flight Internet…

Clearwire Internet

Class Action

Clearwire Internet

Despite denying any wrongdoing, Clearwire settled two class-action lawsuits, which involved claims that it misrepresented its Internet service speed and imposed early termination fees.  Under the proposed settlement, which was…

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