Cox Communications Residential Internet Services

A class-action lawsuit was filed against Cox Communications for allegedly falsely advertising its residential internet services. Specifically, the complaint alleges that the company advertises “blazing fast” and “reliable” internet speeds that it does not deliver. In addition, plaintiffs claim that the company falsely promises that consumers who purchase residential internet services will not be bound by any contracts when, according to the complaint, the company does try to bind its customers to contracts. The complaint was filed in state court in May 2018, amended in June 2018, and transferred to federal court in June 2018. (Ehrman et al v. Cox Communications, Inc., Case No. 18-cv-1125, C.D. Cal.)