Cox Cable TV Service Plans
Allegations: Representing that customers who enter 24-month contracts would not be charged more than the promised fixed rate for the term of the contract when the company increased the monthly…
March 2016: A federal judge granted Cox Communication’s motion to compel arbitration finding that the parties agreed to arbitrate disputes. The Court also stayed the action in the case pending the outcome of arbitration.
May 2015: A class-action lawsuit was filed against Cox Communications for allegedly misleadingly advertising the fees for its Advanced TV services (i.e., “bundles” of cable, television, Internet, and phone services). The complaint, which was transferred to federal court in July 2015, alleges, among other things, that the company misleadingly advertises a price for the services that does not include all of the monthly fees and confuses consumers by labeling the additional, unauthorized charges “Advanced TV.” (Yousif et al v. Coxcom, LLC, Cox Communications California, LLC, and Does 1-100, Case No. 15-cv-1499, S. D. CA.)
For more information about other class-action lawsuits filed against cable companies and TINA.org’s coverage of cable companies, click here.
Allegations: Representing that customers who enter 24-month contracts would not be charged more than the promised fixed rate for the term of the contract when the company increased the monthly…
A class-action lawsuit was filed against Cox Communications for allegedly falsely advertising its residential internet services. Specifically, the complaint alleges that the company advertises “blazing fast” and “reliable” internet speeds…
Spoiler: In order to be eligible for Cox Mobile, customers must already have Cox Internet.
TINA.org applauds proposed rulemaking and recommends addition.
You may want to hit the mute button on these challenged cable claims.