Allegations: Misleadingly representing that internet service is reliable and fast when customers experience frequent outages and slow download speeds
Vasquez et al v. Cebridge Telecom CA, LLC (d/b/a Suddenlink Communications) and Altice USA, Inc.
21-cv-6400, N.D. Cal.
Suddenlink internet services
Charging more for services than the advertised price by adding a fictitious fee (Network Enhancement Fee) to the flat rate
Unearthing the fees that Fisher charges but doesn’t disclose in some of its ads.
The deadline to submit a comment on the agency’s new proposed definition is Dec. 28.
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