Optimum and Suddenlink Communications

Seale et al. v. Altice USA, Inc. et al.
000618-23, New Jersey state court – Mercer county
(March 2023)

Internet and television services from Optimum and Suddenlink Communications

Deceptively adding undisclosed fees to monthly bills and charging consumers more than the advertised monthly rates

Allegations: Charging more for services than the advertised price by adding a fictitious fee (Network Enhancement Fee) to the flat rate

Allegations: Misleadingly representing that internet service is reliable and fast when customers experience frequent outages and slow download speeds

Suddenlink

Enticing promotion for a Visa gift card has strings — and a cautionary tale from a consumer.