Trip Insurance from United Airlines

Southwest Airline’s Early Bird Check-in

TINA.org Tells DOT: Don’t Muddy Airline Pricing

A proposed rule change could make it harder to know what you’ll actually pay for a flight.

Alaska Airlines

United Airlines In-Flight DirecTV and WiFi

United Airlines’ ‘Offset Your Flight’ Booking Option

United customers encouraged to “offset” their flight as airline CEO blasts such carbon offset projects.

Trip Insurance Policies from American Airlines

Trip Insurance from Alaska Airlines

Trip Insurance Policies from Delta Airlines

KLM Royal Dutch Airlines’ CO2ZERO Carbon Offset Program

Lawsuit and environmental groups accuse Dutch airline of greenwashing.

American Airlines Free Checked Bags Program

Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags

Travel Guard Insurance for United Airlines Flights

Allegations: Misleadingly representing that consumers who do not purchase travel insurance would be required to pay fees for cancelling or changing flights without disclosing that the airline waived such fees…

Southwest Airline’s Refunds of Security Fees

Allegations: Falsely representing that the airline will refund security fees to passengers who do not use their tickets

Frontier Airlines’ Low Fares

Lawsuit accuses airline of running a bait and switch.

The Pricing Tactics of American Airlines

U.S. Airways Airline Tickets

Southwest Airlines’ Wanna Get Away Fares

Depending on the airport, advertised fares may be out of reach.

This Airline’s Free Checked Bag Offer Carries a Price

Reader says she was misled into believing her first bag would ride for free. Now she wants a refund.

United Airlines Window Seats

Allegations: Representing that certain seats have a window when they are next to a wall

Southwest Airlines

Allegations: Falsely advertising discounts as available for a limited time