
American Airlines Free Checked Bags Program
Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
A false advertising class-action lawsuit was filed against American Airlines for allegedly offering airfare tickets at attractive prices but then increasing the price when consumers try to finalize their purchases. The complaint was originally filed in state court in April 2018 and transferred to federal court in May 2018. (Schultz et al v. American Airlines, Inc., Case No. 18-cv-80633, S.D. Fla.)
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Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
Allegations: Falsely representing that certain passengers don’t have to pay for checked bags
Allegations: Falsely representing that the airline does not charge certain passengers a fee for checked bags
In 2016, a false advertising class-action lawsuit was filed against American Airlines for allegedly misleadingly marketing trip insurance policies (that protect customers if their travel plans change) as being sold…
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