November 2015: A federal judge granted United Airline’s motion to dismiss the complaint When a complaint is dismissed with prejudice, it cannot be refiled. holding that federal law preempts all of the claims.
March 2015: A class-action lawsuit was filed against United Airlines for allegedly selling DirecTV and WiFi services to passengers on flights without adequately disclosing that the services only work when a plane is flying in the continental United States — the services do not work when the plane is flying over water or outside of the continental United States. (David et al v. United Continental Holdings, Inc. and United Airlines, Inc., Case No. 15-cv-01926, D. NJ.).
For more information about other class-action lawsuits filed against airlines and TINA.org’s coverage of airlines, click here.
Allegations: Misleadingly representing that consumers who do not purchase travel insurance would be required to pay fees for cancelling or changing flights without disclosing that the airline waived such fees…
In September 2018, a class-action lawsuit was filed against United Airlines for allegedly deceptively marketing trip insurance on its flights. Specifically, the complaint claims that the airline misleadingly represents that…
In March 2018, a federal judge granted summary judgment in a class-action lawsuit against United Continental Holdings regarding its discounts program for seniors called Silver Wings. According to the 2016…
Some of the worst ads TINA.org covered this year.
United customers encouraged to ‘offset’ their flight as airline CEO blasts such carbon offset projects.