In September 2018, a class-action lawsuit was filed against United Airlines for allegedly deceptively marketing trip insurance on its flights. Specifically, the complaint claims that the airline misleadingly represents that the insurance is offered by Travel Guard Group and the money from the policies goes to the insurance company without disclosing that the airline gets a commission for every trip insurance policy sold on its website. Plaintiffs also claim that the airline does not have a license to broker insurance policies, in violation of Illinois state law. (Flores et al v. United Airlines, Case No. 18-cv-6571, N.D. Ill.)
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