United Airlines’ ‘Offset Your Flight’ Booking Option

United customers encouraged to “offset” their flight as airline CEO blasts such carbon offset projects.

United Airlines: No Change Fees

United leaves some passengers behind.

KLM Royal Dutch Airlines’ CO2ZERO Carbon Offset Program

Lawsuit and environmental groups accuse Dutch airline of greenwashing.

Spirit Airlines

Allegations: Deceptively hiding that it charges a “Passenger Usage Fee”

Trip Insurance Policies from Delta Airlines

American Airlines Free Checked Bags Program

Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags

Frontier Airlines’ Low Fares

Lawsuit accuses airline of running a bait and switch.

CO2ZERO Program at Royal Dutch Airlines

Allegations: Falsely marketing that consumers who purchase carbon credits when buying airline tickets offset and reduce the environmental impact of flying when, in reality, purchasing credits does not negate the…

Frontier Airlines

Allegations: Misleadingly marketing that it offers low airfare when the airline makes up any discount using other charges

Royal Dutch Airlines

Allegations: Misleadingly marketing that the airline uses sustainable biofuel and that consumers who purchase carbon credits in its CO2ZERO program offset the environmental impact of flying

Coronavirus Spawns Class-Action Lawsuits as Consumers Seek Refunds

The pandemic has also triggered lawsuits over privacy issues with some video conferencing apps, and more.

2024 Deceptive Ad Trends

Five deceptive ad trends to be wary of this year.

Companies Accused of Greenwashing

When companies green it, they better mean it.

Spirit’s “Shortcut Security”

Allegations: Misleadingly advertising that consumers who purchase the “Shortcut Security” option can use a separate, faster line to get through security at certain airports

House Approves Return to Deceptive Airline Ads

Transparent Airfares Act of 2014 is anything but transparent.

Shay Mitchell Instagram Database

Ciara Instagram Database

Southwest Airline’s Early Bird Check-in

Southwest’s “No Fees” Policy for Ticket Changes and Cancellations

By the Numbers: Greenwashing Class-Action Lawsuits

TINA.org has tracked more than 150 lawsuits alleging greenwashing.