Spirit Airlines

Allegations: Deceptively hiding that it charges a “Passenger Usage Fee”

KLM Royal Dutch Airlines’ CO2ZERO Carbon Offset Program

Lawsuit and environmental groups accuse Dutch airline of greenwashing.

American Airlines Free Checked Bags Program

Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags

American Airlines Baggage Fees

Allegations: Falsely representing that certain passengers don’t have to pay for checked bags

Travel Guard Insurance for United Airlines Flights

Allegations: Misleadingly representing that consumers who do not purchase travel insurance would be required to pay fees for cancelling or changing flights without disclosing that the airline waived such fees…

United Airlines’ ‘Offset Your Flight’ Booking Option

United customers encouraged to “offset” their flight as airline CEO blasts such carbon offset projects.

United Airlines: No Change Fees

United leaves some passengers behind.

Frontier Airlines’ Low Fares

Lawsuit accuses airline of running a bait and switch.

CO2ZERO Program at Royal Dutch Airlines

Allegations: Falsely marketing that consumers who purchase carbon credits when buying airline tickets offset and reduce the environmental impact of flying when, in reality, purchasing credits does not negate the…

Frontier Airlines

Allegations: Misleadingly marketing that it offers low airfare when the airline makes up any discount using other charges

Royal Dutch Airlines

Allegations: Misleadingly marketing that the airline uses sustainable biofuel and that consumers who purchase carbon credits in its CO2ZERO program offset the environmental impact of flying

Coronavirus Spawns Class-Action Lawsuits as Consumers Seek Refunds

The pandemic has also triggered lawsuits over privacy issues with some video conferencing apps, and more.

Companies Accused of Greenwashing

When companies green it, they better mean it.

House Approves Return to Deceptive Airline Ads

Transparent Airfares Act of 2014 is anything but transparent.

Spirit’s “Shortcut Security”

Allegations: Misleadingly advertising that consumers who purchase the “Shortcut Security” option can use a separate, faster line to get through security at certain airports

2024 Deceptive Ad Trends

Five deceptive ad trends to be wary of this year.

How to Avoid a Summer Vacation Nightmare

Before you book that great getaway deal, you need to ask some questions.

Shay Mitchell Instagram Database

Ciara Instagram Database

Southwest Airline’s Early Bird Check-in