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July 2015: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without…
Reader says she was misled into believing her first bag would ride for free. Now she wants a refund.
Transparent Airfares Act of 2014 is anything but transparent.
May 2015: After the judge granted the airline’s motion to strike the class allegations, this action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled.,…
Allegations: Falsely representing that the airline will refund security fees to passengers who do not use their tickets
Allegations: Misleadingly marketing that the airline uses “Sustainable Aviation Fuel” and will be “100% green” and “[c]arbon neutral by 2050”
United customers encouraged to “offset” their flight as airline CEO blasts such carbon offset projects.
Allegations: Misleadingly representing that it is a “low-cost, low-fare airline” offering affordable travel
Lawsuit and environmental groups accuse Dutch airline of greenwashing.
Allegations: Misleadingly marketing that it offers low airfare when the airline makes up any discount using other charges
Lawsuit accuses airline of running a bait and switch.
Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
Allegations: Misleadingly representing that consumers who do not purchase travel insurance would be required to pay fees for cancelling or changing flights without disclosing that the airline waived such fees…
Allegations: Falsely representing that the airline does not charge certain passengers a fee for checked bags
In September 2018, a class-action lawsuit was filed against United Airlines for allegedly deceptively marketing trip insurance on its flights. Specifically, the complaint claims that the airline misleadingly represents that…
In September 2018, a class-action lawsuit was filed against Delta Airlines for allegedly misleadingly marketing trip insurance policies in a way that gives consumers the impression that the cost of…
Allegations: Falsely marketing that consumers who purchase carbon credits when buying airline tickets offset and reduce the environmental impact of flying when, in reality, purchasing credits does not negate the…
Allegations: Misleadingly marketing that the airline uses sustainable biofuel and that consumers who purchase carbon credits in its CO2ZERO program offset the environmental impact of flying
When companies green it, they better mean it.