
Spirit Airlines Shortcut Boarding
Allegations: Deceptively marketing that passengers who upgrade their flight get priority boarding when they weren’t allowed to board early during the COVID-19 pandemic due to state and federal health regulations
December 2023: The Court granted final approval of the settlement agreement.
September 2023: The Court preliminarily approved the settlement agreement. For more information, go to https://spiritcarryonbagfeesettlement.com/.
August 2023: Plaintiffs moved for preliminary approval of a settlement agreement.
August 2017: A class-action lawsuit was filed against Spirit Airlines for allegedly using bait-and-switch marketing tactics. Specifically, the complaint alleges that the airline misleadingly represents that it is a “low-cost, low-fare airline” offering affordable travel when, according to plaintiffs, customers pay more than the advertised price because the airline charges additional fees that are not adequately disclosed. (Cox et al v. Spirit Airlines, Inc., Case No. 17-cv-5172, E.D.N.Y.)
For more information about other class-action lawsuits filed against airlines and TINA.org’s coverage of them, click here.
Allegations: Deceptively marketing that passengers who upgrade their flight get priority boarding when they weren’t allowed to board early during the COVID-19 pandemic due to state and federal health regulations
Allegations: Misleadingly advertising that consumers who purchase the “Shortcut Security” option can use a separate, faster line to get through security at certain airports
Allegations: Deceptively advertising a “Shortcut Security” option that allows consumers who pay for this option to use a separate, faster line to get through security at certain U.S. airports
These marketing claims have experts throwing a tantrum.
Some members of Congress want to kill a popular “Click to Cancel” Rule.
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Companies should not be able to trap consumers into subscriptions that they do not want.