United Airlines: No Change Fees
United leaves some passengers behind.
United Airlines
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2024 Deceptive Ad Trends
Five deceptive ad trends to be wary of this year.
Most Deceptive Ads of 2022
Some of the worst ads TINA.org covered this year.
United Airlines’ ‘Offset Your Flight’ Booking Option
United customers encouraged to “offset” their flight as airline CEO blasts such carbon offset projects.
Class-Action Tracker
United Airlines
Allegations: Misleadingly marketing that the airline uses “Sustainable Aviation Fuel” and will be “100% green” and “[c]arbon neutral by 2050”
Travel Guard Insurance for United Airlines Flights
Allegations: Misleadingly representing that consumers who do not purchase travel insurance would be required to pay fees for cancelling or changing flights without disclosing that the airline waived such fees…
Trip Insurance from United Airlines
In September 2018, a class-action lawsuit was filed against United Airlines for allegedly deceptively marketing trip insurance on its flights. Specifically, the complaint claims that the airline misleadingly represents that…
Lifetime Memberships to Silver Wings
In March 2018, a federal judge granted summary judgment in a class-action lawsuit against United Continental Holdings regarding its discounts program for seniors called Silver Wings. According to the 2016…
United Airlines In-Flight DirecTV and WiFi
November 2015: A federal judge granted United Airline’s motion to dismiss the complaint When a complaint is dismissed with prejudice, it cannot be refiled. holding that federal law preempts all…