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Spirit Airlines “Shortcut Security”

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Spirit Airlines “Shortcut Security”

Allegations: Deceptively advertising a “Shortcut Security” option that allows consumers who pay for this option to use a separate, faster line to get through security at certain U.S. airports

American Airlines Free Checked Bags Program

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American Airlines Free Checked Bags Program

Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags

Travel Guard Insurance for United Airlines Flights

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Travel Guard Insurance for United Airlines Flights

Allegations: Misleadingly representing that consumers who do not purchase travel insurance would be required to pay fees for cancelling or changing flights without disclosing that the airline waived such fees…

Frontier Airlines

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Frontier Airlines

Allegations: Misleadingly marketing that it offers low airfare when the airline makes up any discount using other charges

Madison Reed Hair Color Products

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Madison Reed Hair Color Products

Allegations: Marketing products as free of “harsh” ingredients when ingredients in them cause adverse effects, including hair loss, scalp irritation, and hair damage

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