T-Mobile’s ‘No Contract’ Claims False, Groups Allege
Consumer groups call on federal agency to investigate marketing.
T-Mobile
The Latest
T-Mobile’s ‘Mobile without Borders’ Upgrade
Not quite “no extra charge” for some customers.
Verizon, Sprint to Give $120M Back to ‘Crammed’ Consumers
All told, that’s $290M going back to wireless consumers who federal regulators said were unfairly charged.
Sprint’s ‘New’ Network Just Got Old
Self-regulatory group tells Sprint to drop advertising claims following T-Mobile complaint.
What Mobile Carriers Are Really Saying in Their Ads
Digging into the fine print and details behind four recent ads.
T-Mobile to Refund Customers $90M
Proposed agreement with the FTC would settle cramming allegations.
CFPB Sues Sprint Over Phone ‘Cramming’
Wireless carrier joins AT&T and T-Mobile as companies accused of cramming this year.
FTC Issues New Set of Recommendations to Prevent Cramming
Agency notes one participant in discussions called mobile cramming the “perfect scam.”
The Fine Print in T-Mobile’s Alleged Overbilling Scam
How the fine print factors into the FTC’s multimillion-dollar complaint against the mobile carrier.
T-Mobile Jump
Might as well jump!
Class-Action Tracker
T-Mobile
Allegations: Falsely representing that consumers need to purchase insurance add-ons with every new device, falsely advertising cellphones as “free,” and failing to include a fee in advertised prices
T-Mobile
Allegations: Preventing consumers from giving negative reviews on its website and platforms
T-Mobile’s 5G Network
Allegations: Failing to disclose that older networks would be shut down when the company’s 5G network launched and certain devices would be incompatible and unusable using a 5G network
T-Mobile Services
Allegations: Misleadingly representing that the company safeguards consumers’ personal information when it failed to do so and there was a data breach
T-Mobile’s Prices and Fees
February 2018: This action was dismissed because the parties reached a settlement agreement, the terms of which have not been disclosed. November 2017: A false advertising class-action lawsuit was filed…
T-Mobile’s “No Contract” Cellphone Plans
May 2016: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.. The reasons have not been disclosed. February…
Asurion’s Cell Phone Insurance for T-Mobile Customers
In November 2015, a federal judge preliminarily approved a settlement of a class-action lawsuit against Asurion and T-Mobile. The complaint, which was originally filed in 2006, alleged that Asurion misleadingly…