T-Mobile
Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach in 2022
T-Mobile’s Guaranteed Rates
Case Name (Date)
Oddo et al. v .T-Mobile USA Inc.
24-cv-7719, D.N.J.
(July 2024)
Product/Service
T-Mobile Guaranteed Rates
Allegations
Misrepresenting that the advertised rates for certain plans were guaranteed to last for life or as long as the customer remained on the plan when the company raised rates for customers on these plans in May 2024
Status
Pending
Class-Action Tracker
T-Mobile’s Plans
Allegations: Failing to include its “RPTR Fee” in advertised prices
The Security of Communications on iPhones
Allegations: Misleadingly marketing that iMessage and Facetime are secure methods of communication without disclosing that a flaw in Apple’s iOS software and T-Mobile’s SIM card practices allow iMessage correspondence and…
T-Mobile
Allegations: Falsely representing that consumers need to purchase insurance add-ons with every new device, falsely advertising cellphones as “free,” and failing to include a fee in advertised prices
T-Mobile
Allegations: Preventing consumers from giving negative reviews on its website and platforms
T-Mobile’s 5G Network
Allegations: Failing to disclose that older networks would be shut down when the company’s 5G network launched and certain devices would be incompatible and unusable using a 5G network
T-Mobile Services
Allegations: Misleadingly representing that the company safeguards consumers’ personal information when it failed to do so and there was a data breach
T-Mobile’s Prices and Fees
February 2018: This action was dismissed because the parties reached a settlement agreement, the terms of which have not been disclosed. November 2017: A false advertising class-action lawsuit was filed…
T-Mobile’s “No Contract” Cellphone Plans
May 2016: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.. The reasons have not been disclosed. February…
Asurion’s Cell Phone Insurance for T-Mobile Customers
In November 2015, a federal judge preliminarily approved a settlement of a class-action lawsuit against Asurion and T-Mobile. The complaint, which was originally filed in 2006, alleged that Asurion misleadingly…
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