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Expedia

Ad Alert

Expedia

Travel site would do well to renovate how it informs consumers about hotel renovations.

Hotwire

Ad Alert

Hotwire

Consumer says advertised hotel rate went up after clicking “book now.”

Travelocity

Ad Alert

Travelocity

TINA.org reader says discount travel website misled her on a promotion.


Class-Action Tracker

Home Away

Class Action

Home Away

In June 2019, a class-action lawsuit was filed against the rental booking website Home Away for allegedly failing to adequately warn consumers that scammers sometimes post fraudulent listings for rental…

Expedia and Reservation.com’s Taxes and Fees

Class Action

Expedia and Reservation.com’s Taxes and Fees

In December 2018 and January 2019, two class-action lawsuits were filed against Expedia for allegedly misleadingly representing that taxes and fees charged to consumers who reserve hotel rooms from Reservations.com…

HomeAway

Class Action

HomeAway

In September 2017, a class-action lawsuit was filed against HomeAway (a website providing rental property listings) for allegedly deceptively advertising that it provides 24/7 customer service, for which it charges…

HomeAway, Inc.

Class Action

HomeAway, Inc.

A false advertising class-action lawsuit was filed against HomeAway, Inc. (an operator of vacation rental websites) for allegedly promising that it did not charge travelers any service fees and the…

HomeAway

Class Action

HomeAway

In November 2016, a class-action lawsuit was filed against HomeAway (an operator of vacation rental websites) for allegedly operating a bait-and-switch scheme. Among other things, the complaint alleges that the…