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Expedia
Brands
The Latest
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Booking a Vacation Online?
These claims may trip you up.
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Expedia Member Hotels
Class-action lawsuit alleges booking site is engaging in a “classic bait and switch.”
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Consumer Loses Confidence in VRBO’s Booking Guarantee
Home-sharing site’s “Book with Confidence Guarantee” fails consumer.
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Expedia
Travel site would do well to renovate how it informs consumers about hotel renovations.
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Hotwire
Consumer says advertised hotel rate went up after clicking “book now.”
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Expedia’s ‘Free Cancellation’
Expedia may not charge a cancellation fee, but the hotel might.
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Travelocity
TINA.org reader says discount travel website misled her on a promotion.
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Hotwire’s ‘Secret Hot Rate Hotels’
These big savings may not be representative of what you think.
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Travel Insurance Assurance?
This Thanksgiving, ensure you know what’s what with the various assurances of travel insurance.
Class-Action Tracker
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Home Away
In June 2019, a class-action lawsuit was filed against the rental booking website Home Away for allegedly failing to adequately warn consumers that scammers sometimes post fraudulent listings for rental…
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Expedia and Reservation.com’s Taxes and Fees
In December 2018 and January 2019, two class-action lawsuits were filed against Expedia for allegedly misleadingly representing that taxes and fees charged to consumers who reserve hotel rooms from Reservations.com…
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HomeAway
In September 2017, a class-action lawsuit was filed against HomeAway (a website providing rental property listings) for allegedly deceptively advertising that it provides 24/7 customer service, for which it charges…
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HomeAway, Inc.
A false advertising class-action lawsuit was filed against HomeAway, Inc. (an operator of vacation rental websites) for allegedly promising that it did not charge travelers any service fees and the…
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HomeAway
In November 2016, a class-action lawsuit was filed against HomeAway (an operator of vacation rental websites) for allegedly operating a bait-and-switch scheme. Among other things, the complaint alleges that the…