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T-Mobile’s 5G Network

Class Action

T-Mobile’s 5G Network

Allegations: Failing to disclose that older networks would be shut down when the company’s 5G network launched and certain devices would be incompatible and unusable using a 5G network

T-Mobile

Class Action

T-Mobile

Allegations: Falsely representing that consumers need to purchase insurance add-ons with every new device, falsely advertising cellphones as “free,” and failing to include a fee in advertised prices

T-Mobile’s Guaranteed Rates

Class Action

T-Mobile’s Guaranteed Rates

Allegations: Misrepresenting that the advertised rates for certain plans were guaranteed to last for life or as long as the customer remained on the plan when the company raised rates…

USANA Influencer Marketing Database

Evidence

USANA Influencer Marketing Database

A 2021 TINA.org investigation found that numerous USANA-sponsored athletes advertise company products on their social media accounts without clearly and conspicuously disclosing their material connection to the company in violation…

Xfinity Mobile

Ad Alert

Xfinity Mobile

Experiencing the “fastest mobile service” requires a Wi-Fi connection.

Cox Mobile

Ad Alert

Cox Mobile

Spoiler: In order to be eligible for Cox Mobile, customers must already have Cox Internet.

Is Your Cellphone Spying on You?

Consumer News

Is Your Cellphone Spying on You?

The mobile phone world was rocked in November 2011 when a systems administrator from Connecticut posted a 17-minute video on YouTube showcasing how a hidden program installed on millions of…

Mint Mobile

Ad Alert

Mint Mobile

Advertised discounted rate for unlimited phone plan doesn’t last long.

Unreal Mobile Rollover Plans

Class Action

Unreal Mobile Rollover Plans

In February 2020, a class-action lawsuit was filed against Unreal Mobile for allegedly engaging in a bait-and-switch scheme where it falsely advertises that consumers who have its “unlimited talk, text…

Spectrum Mobile

Ad Alert

Spectrum Mobile

Inquiry finds price comparison uses wireless carrier’s lowest tier plan but not one of its competitors.

Adore Me

Brands

Adore Me

TINA.org investigated the marketing of Adore Me, a web-based lingerie company, and found that it used deceptive marketing tactics, including ads that deceptively promoted product prices that were only available…

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