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The Financial Services Industry

Consumer Basics

The Financial Services Industry

The Financial Industry Regulatory Authority (FINRA) is the financial services industry’s primary self-regulating body.  FINRA’s stated mission is to protect investors by making sure the financial industry operates fairly and…

Consumer Financial Protection Bureau

Consumer Basics

Consumer Financial Protection Bureau

Congress created the CFPB after the 2009 financial crisis to regulate mortgages, student loans, credit cards, and other financial products and services used by consumers.

The Interactive Advertising Bureau

Consumer Basics

The Interactive Advertising Bureau

The Interactive Advertising Bureau (IAB) is an organization of online advertising businesses.  Since its inception in 1996, the IAB has developed guidelines, standards, and best practices for the online advertising…

Econsumer.gov

Consumer Basics

Econsumer.gov

Econsumer.gov, which was established in 2001, is a website where consumers can file complaints about online and related transactions with foreign companies.

Digital Advertising Alliance

Consumer Basics

Digital Advertising Alliance

The Digital Advertising Alliance (DAA) is a self-regulatory organization for online behavorial advertising, or OBA.  The DAA is made up of several large media and marketing associations, including the American…

Direct Marketing Association

Consumer Basics

Direct Marketing Association

The Direct Marketing Association (DMA) is a trade group made up of all those pesky companies we have to thank for telemarketing, spam, and junk mail, among others.  The group…

U.S. Department of Transportation

Consumer Basics

U.S. Department of Transportation

The U.S. Department of Transportation (DOT), which began operation in 1967, deals with, you guessed it, transportation.As part of that mission, the ACPD is responsible for, among other things, ensuring…

Internet Crime Complaint Center

Consumer Basics

Internet Crime Complaint Center

The Internet Crime Complaint Center’s self-proclaimed mission is to “serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime.”

Entertainment Software Association

Consumer Basics

Entertainment Software Association

The Entertainment Software Association (ESA) is an association based in D.C. that is exclusively dedicated to serving video game companies.  The group lobbies Congress and other legislative bodies extensively in…

Network Advertising Initiative

Consumer Basics

Network Advertising Initiative

The Network Advertising Initiative (NAI) is a self-regulatory coalition of online advertising companies, including AOL Advertising, Google, Microsoft Corporation, and Yahoo! Inc.  The organization was established in 2000 amid increasing…

Federal Trade Commission

Consumer Basics

Federal Trade Commission

The Federal Trade Commission (FTC), which was created in 1914, is a federal agency that is tasked with promoting consumer protection.  One of the central ways it does this is…

National Credit Union Administration

Consumer Basics

National Credit Union Administration

Since 1970, the National Credit Union Administration (NCUA) has been the regulator and primary enforcement authority for federal credit unions.  Among its many responsibilities, the NCUA is charged with enforcing…

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