
State-by-State Resources
Where you can file complaints or research a business in your state.
Congress created the CFPB after the 2009 financial crisis to regulate mortgages, student loans, credit cards, and other financial products and services used by consumers.
Consumer Financial Protection Bureau
P.O. Box 2900
Clinton, IA 52733-2900
Phone: (855) 411-CFPB (2372)
E-mail: [email protected]
http://www.consumerfinance.gov/the-bureau/
The Consumer Financial Protection Bureau (CFPB) began operation in July 2011. Congress created the CFPB after the 2009 financial crisis to regulate mortgages, student loans, credit cards, and other financial products and services used by consumers. Among its core functions, the CFPB restricts unfair, deceptive, and abusive acts and practices, as well as takes consumer complaints regarding mortgages, credit cards, banking issues, and personal loans.
Through the Office of Administrative Adjudication (OAA), an independent judicial office within the CFPB, Administrative Law Judges hold hearings and decide on formal charges and actions initiated by the CFPB. When the OAA finds that financial products and services organizations have violated federal law, it can impose civil monetary penalties against them.
Where you can file complaints or research a business in your state.
The OCC is charged with regulating and supervising all national banks and federal savings associations in order to ensure that they comply with relevant laws and treat customers fairly. As…
Since 1970, the National Credit Union Administration (NCUA) has been the regulator and primary enforcement authority for federal credit unions. Among its many responsibilities, the NCUA is charged with enforcing…