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U.S. Postal Inspection Service

Consumer Basics

U.S. Postal Inspection Service

Among its many responsibilities, the USPIS enforces the laws regarding illegal or dangerous use of the mail system and conducts investigations (sometimes in conjunction with other federal agencies, like the…

Office of Comptroller of the Currency

Consumer Basics

Office of Comptroller of the Currency

The OCC is charged with regulating and supervising all national banks and federal savings associations in order to ensure that they comply with relevant laws and treat customers fairly.  As…

U.S. Department of Justice

Consumer Basics

U.S. Department of Justice

The U.S. Department of Justice (DOJ), which is led by the Attorney General, is the federal executive department responsible for enforcing federal laws.  Among other things, it works with other…

Consumer Financial Protection Bureau

Consumer Basics

Consumer Financial Protection Bureau

Congress created the CFPB after the 2009 financial crisis to regulate mortgages, student loans, credit cards, and other financial products and services used by consumers.

Alcohol and Tobacco Tax and Trade Bureau

Consumer Basics

Alcohol and Tobacco Tax and Trade Bureau

In addition to collecting federal excise taxes on alcohol, tobacco, firearms, and ammunition, TTB is also responsible for assuring compliance with federal tobacco and alcohol labeling and marketing requirements.

Better Business Bureau

Consumer Basics

Better Business Bureau

The Better Business Bureau (BBB) is made up of several local chapters in the United States and Canada that all work through their parent corporation, the Council of Better Business…

Econsumer.gov

Consumer Basics

Econsumer.gov

Econsumer.gov, which was established in 2001, is a website where consumers can file complaints about online and related transactions with foreign companies.

U.S.D.A. National Organic Program

Consumer Basics

U.S.D.A. National Organic Program

The National Organic Program (NOP) is a marketing program within the USDA Agriculture Marketing Service.   The NOP is tasked with ensuring compliance with the Organic Foods Production Act  and its…

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