Frontier Internet Services

Company promises to ditch several print and online ad claims following review.

AT&T’s Phone and Internet Services

Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks

The Cost of Frontier Communications Internet Services

In September 2016, a class-action lawsuit was filed against Frontier Communications for allegedly misrepresenting the cost of its Internet services by omitting installation charges, activation fees, or other additional fees…

The Monthly Rate of RCN Internet Services

Allegations: Engaging in a bait-and-switch and billing fraud scheme

Cox Communications Residential Internet Services

A class-action lawsuit was filed against Cox Communications for allegedly falsely advertising its residential internet services. Specifically, the complaint alleges that the company advertises “blazing fast” and “reliable” internet speeds…

Cost of Suddenlink Internet Services

Allegations: Charging more for services than the advertised price by adding a fictitious fee (Network Enhancement Fee) to the flat rate

Gogo’s Internet Services

A false advertising class-action lawsuit was filed against Gogo LLC in January 2016. Among other things, the complaint alleges that the company markets passes, subscriptions and plans for in-flight Internet…

Charter Communications and Spectrum Residential Internet Services

July 2018: This case was transferred to federal court. (Case No. 18-cv-6480, C.D. Cal.) June 2018: A false advertising class-action lawsuit was filed against Charter Communications and Spectrum Management. Specifically,…

FTC Actions against Payment Processors

A review of lawsuits the FTC has filed against companies and individuals that process credit and debit card transactions.

Policies

FCC Proposes ‘All-In’ Pricing Rule for Cable and Satellite Industry

TINA.org applauds proposed rulemaking and recommends addition.

Privacy Policy

Truth in Advertising, Inc. (TINA.org) respects the privacy of everyone who visits our website (the “Site”).  By accessing and using this Site, you are agreeing to this Privacy Policy.  If…

Wall of Shame

What do Tom Brady, Kim Kardashian and Dr. Oz all have in common?

Abortion Ad Law Facing First Amendment Challenge

July 2013 Update: The Fourth Circuit has overturned the District Court’s permanent injunction against the City of Baltimore’s truth in advertising ordinance.

Verizon FiOS

Verizon calls foul on NAD inquiry that results in referral to federal regulators after Comcast challenges its internet speed and reliability claims.

The Cable Company: Offering Bundles of Joy or Bundles of Despair?

Hint: It’s not joy.

MLM News Alert

TINA.org’s curated list of MLM info and news of note.

AT&T’s Implied Reliability Claims for DirecTV, U-verse Internet

AT&T says it’s not making a comparison to cable. NAD says differently.

Internet Domain Name Services aka Domain Registry

Reported fake invoice scheme targets TINA.org.

Local Lighthouse Internet Marketing Services

February 2016: This case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., along with two other similar lawsuits against Local Lighthouse that were previously…