Foreign Transaction Fees at Navy Federal Credit Union

Allegations: Misleadingly representing that the credit union only charges Foreign Transaction Fees on transactions made in foreign countries when it also charges such fees on transactions made online in the…

Zelle Money Transfers at Navy Federal Credit Union

Allegations: Marketing Zelle money transfers as safe and secure without disclosing there is no protection for victims of fraud and no recourse for lost funds

Adore Me’s Deceptive Marketing Practices Laid Bare

Lingerie company agrees to pay more than $1.3 million in refunds to consumers.

Gas Prices at Shell Stations

Allegations: Deceptively advertising that consumers who pay with cash will be charged a lower price for gasoline when consumers who pay using debit cards are charged the higher credit card…

Jovia Financial Credit Union

Visions Federal Credit Union

Community Choice Credit Union

Philadelphia Federal Credit Union

All In Credit Union

Suffolk Federal Credit Union

Overdraft Fees at Idaho Central Credit Union

Overdraft Fees at Citizens Equity First Credit Union

Overdraft fees at Ocean Financial Federal Credit Union

GE Capital to Pay Out Millions to Settle Deception Charges

CFPB cites bank for discriminatory and misleading practices.

Bank of America to Pay $727 Million in Deceptive Marketing Settlement

CFPB order provides refunds to consumers harmed by Bank of America’s practices.

NADA Sues FTC Over Risk-Based Pricing Regulations and Gets… Nada!

The National Automobile Dealers Association (NADA) was not very happy when the FTC wanted to implement rules that would require car dealers to disclose credit score information to consumers when…

Payday, Advanced-Fee and Guaranteed-Approval Loans

You’ve seen the ads: “No credit?  No Problem!” or “We’ll get you a loan regardless of your credit” or  “You’ve been pre-qualified!”  And our personal favorite: “We don’t care about…

Samsung’s ‘$75 Trade-In Credit’

Conditions about conditions.

Cinfed Federal Credit Union

Allegations: Misrepresenting that the credit union protects consumers’ personal information when it failed to do so and there was a data breach in October 2023

Patelco Credit Union

Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach in June 2024