Zelle at Navy Federal Credit Union
Allegations: Marketing Zelle as “backed by banks,” “safe” and providing accountholders with “Zero Fraud Liability” when the credit union denies fraud claims without explanation or recourse
Foreign Transaction Fees at Navy Federal Credit Union
Case Name (Date)
Morrow et al. v. Navy Federal Credit Union
21-cv-722, E.D. Va.
(June 2021)
Product/Service
Checking accounts
Allegations
Misleadingly representing that the credit union only charges Foreign Transaction Fees on transactions made in foreign countries when it also charges such fees on transactions made online in the United States if the merchant is located in another country
Status
Pending
Class-Action Tracker
Zelle Money Transfers at Navy Federal Credit Union
Allegations: Marketing Zelle money transfers as safe and secure without disclosing there is no protection for victims of fraud and no recourse for lost funds
Foreign Transaction Fees at Navy Federal Credit Union
Allegations: Misleadingly representing that the credit union charges foreign transaction fees on transactions made outside of the United States when it charges such fees on transactions made online in the…
International Service Assessment Fees at Navy Federal Credit Union
March 2021: This case was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
Navy Federal Credit Union
Allegations: Misrepresenting when consumers will be charged overdraft fees
Overdraft Fees at Navy Federal Credit Union
May 2019: A federal judge granted final approval of a settlement agreement that would provide class members with a cash award in an amount that depends on the number of…
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