
Navy Federal Credit Union
Allegations: Misrepresenting how many overdraft fees will be charged on a single transaction
Morrow et al. v. Navy Federal Credit Union
21-cv-722, E.D. Va.
(June 2021)
Checking accounts
Misleadingly representing that the credit union only charges Foreign Transaction Fees on transactions made in foreign countries when it also charges such fees on transactions made online in the United States if the merchant is located in another country
Pending
Allegations: Misrepresenting how many overdraft fees will be charged on a single transaction
Allegations: Misrepresenting how many overdraft fees will be charged on a single transaction
Allegations: Misleadingly representing that the credit union charges foreign transaction fees on transactions made outside of the United States when it charges such fees on transactions made online in the…
Allegations: Representing that accountholders will not be held responsible for fraudulent transactions when it rejects fraud claims without explanation or recourse
Allegations: Marketing Zelle as “backed by banks,” “safe” and providing accountholders with “Zero Fraud Liability” when the credit union denies fraud claims without explanation or recourse
Allegations: Marketing Zelle money transfers as safe and secure without disclosing there is no protection for victims of fraud and no recourse for lost funds
Allegations: Misrepresenting when consumers will be charged overdraft fees
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