Wilson et al. v. Navy Federal Credit Union
22-cv-1176, E.D. Va.
(Oct. 2022)
Zelle money transfers
Representing that accountholders will not be held responsible for fraudulent transactions when it rejects fraud claims without explanation or recourse
Voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled. as to class members
Allegations: Misleadingly representing that the credit union charges foreign transaction fees on transactions made outside of the United States when it charges such fees on transactions made online in the…
Allegations: Marketing Zelle as “backed by banks,” “safe” and providing accountholders with “Zero Fraud Liability” when the credit union denies fraud claims without explanation or recourse
Allegations: Marketing Zelle money transfers as safe and secure without disclosing there is no protection for victims of fraud and no recourse for lost funds
March 2021: This case was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
Allegations: Misleadingly representing that the credit union only charges Foreign Transaction Fees on transactions made in foreign countries when it also charges such fees on transactions made online in the…
Allegations: Misrepresenting when consumers will be charged overdraft fees
May 2019: A federal judge granted final approval of a settlement agreement that would provide class members with a cash award in an amount that depends on the number of…
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