Uber One Subscriptions
Allegations: Failing to adequately disclose the terms of subscriptions and making it difficult to cancel
In July 2015, a false advertising class-action lawsuit was filed against Uber. Specifically, the complaint alleges that Uber advertises its prices are 30% cheaper than cabs for specific routes when such claims are actually not true during certain peak times. In addition, plaintiffs claim that Uber gives consumers credits for referring new business to the company without adequately disclosing that these credits have an expiration date. (Devermont et al v. Uber Technologies Inc., N.A., A San Francisco Corp. and Does 1-100, Case No. BC588096, Superior Court of the State of California, County of Los Angeles)
For more information about other class-action lawsuits filed against Uber and TINA.org’s coverage of the company, click here.
Allegations: Failing to adequately disclose the terms of subscriptions and making it difficult to cancel
Allegations: Routinely charging riders more than the cost quoted to them before purchase in the app’s Upfront Pricing feature
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