Uber One Subscriptions
Allegations: Failing to adequately disclose the terms of subscriptions and making it difficult to cancel
In May 2017, a class-action lawsuit was filed against Uber for allegedly misleading consumers by showing consumers the “actual fare” of a ride before they book the ride and then charging them, on average, $1.98 more than the represented “actual fare.” (Gayed et al v. Uber Technologies, Inc. et al, Case No. 17-cv-3139, E. D. NY.)
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Allegations: Failing to adequately disclose the terms of subscriptions and making it difficult to cancel
Allegations: Routinely charging riders more than the cost quoted to them before purchase in the app’s Upfront Pricing feature
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