Uber One Subscriptions
Allegations: Failing to adequately disclose the terms of subscriptions and making it difficult to cancel
In January 2016, the parties to a false advertising class-action lawsuit filed against Uber agreed to dismiss the case after reaching a settlement agreement, the terms of which are confidential. The complaint, which was filed in January 2015, alleged, among other things, that Uber claims its rides are “the safest on the road” and that it conducts “industry-leading” background checks on its drivers when, in reality, such claims are not true. The case was dismissed When a complaint is dismissed with prejudice, it cannot be refiled.. (Sabatino et al v. Uber Technologies, Inc. et al, Case No. 15-cv-363, N. D. CA.)
For more information about other class-action lawsuits filed against Uber and TINA.org’s coverage of the company, click here.
Allegations: Failing to adequately disclose the terms of subscriptions and making it difficult to cancel
Allegations: Routinely charging riders more than the cost quoted to them before purchase in the app’s Upfront Pricing feature
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