Uber’s Rates and Credits
In July 2015, a false advertising class-action lawsuit was filed against Uber. Specifically, the complaint alleges that Uber advertises its prices are 30% cheaper than cabs for specific routes when such claims are actually not true during certain peak times. In addition, plaintiffs claim that Uber gives consumers credits for referring new business to the company without adequately disclosing that these credits have an expiration date. (Devermont et al v. Uber Technologies Inc., N.A., A San Francisco Corp. and Does 1-100, Case No. BC588096, Superior Court of the State of California, County of Los Angeles)
For more information about other class-action lawsuits filed against Uber and TINA.org’s coverage of the company, click here.
Class-Action Tracker
Uber’s Upfront Pricing
Allegations: Routinely charging riders more than the cost quoted to them before purchase in the app’s Upfront Pricing feature
Uber Gratuities
Uber’s “Safe Ride” Message to Women
The Cost of Uber Rides
Uber’s Safe Rides Representations
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