T-Mobile
Allegations: Falsely representing that consumers need to purchase insurance add-ons with every new device, falsely advertising cellphones as “free,” and failing to include a fee in advertised prices
T-Mobile’s 5G Network
Case Name (Date)
Garcia Moreno et al. v. T-Mobile USA, Inc.
22-cv-843, W.D. Wash.
(June 2022)
Product/Service
T-Mobile’s 5G network
Allegations
Failing to disclose that older networks would be shut down when the company’s 5G network launched and certain devices – including the Samsung Galaxy S10 5G and LG V50 ThinQ 5G – would be incompatible and unusable using a 5G network
Status
Motion to compel arbitration granted
Class-Action Tracker
T-Mobile
Allegations: Preventing consumers from giving negative reviews on its website and platforms
T-Mobile Services
Allegations: Misleadingly representing that the company safeguards consumers’ personal information when it failed to do so and there was a data breach
T-Mobile’s Prices and Fees
February 2018: This action was dismissed because the parties reached a settlement agreement, the terms of which have not been disclosed. November 2017: A false advertising class-action lawsuit was filed…
T-Mobile’s “No Contract” Cellphone Plans
May 2016: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.. The reasons have not been disclosed. February…
Asurion’s Cell Phone Insurance for T-Mobile Customers
In November 2015, a federal judge preliminarily approved a settlement of a class-action lawsuit against Asurion and T-Mobile. The complaint, which was originally filed in 2006, alleged that Asurion misleadingly…
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