Class Action

Amazon’s 30-Day Refund Policy

Class Action

Amazon’s 30-Day Refund Policy


Case Names (Date)

Abbott et al. v. Amazon.com, Inc.
23-cv-1372, W.D. Wash.
(Sept. 2023)

Clark et al. v. Amazon.com, Inc.
23-cv-1702, W.D. Wash.
(Nov. 2023)

Srivastava et al. v. Amazon.com, Inc.
23-cv-1545, W.D. Wash.
(Oct. 2023)


Product/Service

Amazon’s 30-day refund policy


Allegations

Misrepresenting that Amazon’s refund policy allows customers to get a refund for unwanted items returned within 30 days when it routinely fails to issue refunds for returned items


Status

Consolidated to be heard together (Case No. 23-cv-1372, W.D. Wash.)



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