Ring’s Home Security Devices
Allegations: Marketing that products will help protect homes and that the company safeguards consumers’ private information when hackers have used the security systems to spy on and harass people who…
Ring Video Doorbells and Security Cameras
Case Name (Date)
Lebak et al. v. Ring LLC
20-cv-603, W.D. Wash.
(April 2020)
Product/Service
Ring Basic Protect Plan subscriptions
Allegations
Failing to adequately disclose that in order to have access to certain key features of the Ring video doorbells and security cameras – including still snapshots and video recording/playback – consumers need to purchase a Ring Basic Protect Plan subscription for an additional $3/month or $30/year per device
Status
Voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.
Class-Action Tracker
Ring Video Doorbells Sold on Amazon.com
Allegations: Misleadingly marketing that the doorbell’s battery lasts between 6 and 12 months when the battery actually lasts less than 2 months
Ring’s Basic Protect Plan
Allegations: Failing to adequately disclose that consumers need to pay additional money to get certain key features
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