AT&T
TINA.org investigated certain marketing tactics used by AT&T’s Warner Brothers to promote video games. To read more about that investigation and subsequent complaint, click here.
Brands
The Latest
Grading the BBB: Ratings after FTC Actions
TINA.org investigation finds more than a dozen companies in good standing with the BBB following an FTC action.
DirecTV Now
Standard price for 100-channel streaming service may not be what you read in the news.
Telecom Disconnect
Find out which telecom companies are under scrutiny for misleading ads.
AT&T Internet Bundle
Bundle bungled.
Frayed Cable Ad Claims
You may want to hit the mute button on these challenged cable claims.
Lord of the Influencers
FTC casts shadow on Warner Brothers’ Mordor video game marketing.
AT&T’s New Unlimited Data Plans
To “get” does not mean to be gifted.
DirecTV’s 4K Resolution
With only a small number of movies available in 4K, NAD recommends changes to advertising.
AT&T Faces $100M Fine for Alleged Data Throttling
FCC to issue largest fine in agency history.
Verizon, Sprint to Give $120M Back to ‘Crammed’ Consumers
All told, that’s $290M going back to wireless consumers who federal regulators said were unfairly charged.
Class-Action Tracker
AT&T Securities
Allegations: Misleadingly representing that AT&T is committed to protecting the environment and people when its cables are covered in toxic lead
AT&T
Allegations: Falsely representing that it safeguards consumers’ personal information when it failed to do so and the data was breached
iPhones at Target
Allegations: Falsely advertising that phones are unlocked
AT&T’s “Unlimited” Data Plans
Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations
AT&T’s Phone and Internet Services
Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks
AT&T
Allegations: Misleadingly representing that it would safeguard consumers’ personal data when it failed to do so and there was a breach
AT&T’s Bait-and-Switch Marketing
Allegations: Misleadingly advertising monthly fees without disclosing certain fees
AT&T’s International Roaming Fees
Allegations: Failing to adequately disclose when customers will be charged international roaming fees
The Monthly Cost of DirecTV Services
July 2020: The case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without…
AT&T Customer Data
In July 2019, a class-action lawsuit was filed against AT&T for allegedly misleadingly representing that it does not share or sell data about customers when, according to the complaint, the…
DirecTV’s Quoted Monthly Costs
December 2016: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. May 2016: After the…
AT&T’s Bait and Switch Tactics
In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not…
AT&T “Unlimited” Wireless Service Plans
March 2016: The lawsuit was dismissed because the summons was not returned with proof that it was served, as required by Massachusetts law. October 2015: A class-action lawsuit was filed…