AT&T’s Bait-and-Switch Marketing
Allegations: Misleadingly advertising monthly fees without disclosing certain fees
AT&T’s Bait and Switch Tactics
In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not offer. The named plaintiff claims that, when he was activating the phone, AT&T informed him that it did not have the “10¢ per minute for all nationwide calls” calling plan offered on the product packaging and was offering a 25¢ per minute calling plan instead. (Zatt et al v. AT&T Corp. and AT&T Mobility, LLC, Case No. 16-cv-1323, S. D. CA.)
For more information about other class-action lawsuits filed against AT&T and TINA.org’s coverage of the company, click here.
Class-Action Tracker
AT&T’s “Unlimited” Data Plans
Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations
AT&T’s International Roaming Fees
Allegations: Failing to adequately disclose when customers will be charged international roaming fees
The Monthly Cost of DirecTV Services
July 2020: The case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without…
AT&T Customer Data
In July 2019, a class-action lawsuit was filed against AT&T for allegedly misleadingly representing that it does not share or sell data about customers when, according to the complaint, the…
DirecTV’s Quoted Monthly Costs
December 2016: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. May 2016: After the…
AT&T “Unlimited” Wireless Service Plans
March 2016: The lawsuit was dismissed because the summons was not returned with proof that it was served, as required by Massachusetts law. October 2015: A class-action lawsuit was filed…
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