
AT&T’s Bait-and-Switch Marketing
Allegations: Misleadingly advertising monthly fees without disclosing certain fees
In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not offer. The named plaintiff claims that, when he was activating the phone, AT&T informed him that it did not have the “10¢ per minute for all nationwide calls” calling plan offered on the product packaging and was offering a 25¢ per minute calling plan instead. (Zatt et al v. AT&T Corp. and AT&T Mobility, LLC, Case No. 16-cv-1323, S. D. CA.)
For more information about other class-action lawsuits filed against AT&T and TINA.org’s coverage of the company, click here.
Allegations: Misleadingly advertising monthly fees without disclosing certain fees
Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations
Allegations: Failing to adequately disclose when customers will be charged international roaming fees
July 2020: The case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without…
In July 2019, a class-action lawsuit was filed against AT&T for allegedly misleadingly representing that it does not share or sell data about customers when, according to the complaint, the…
December 2016: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. May 2016: After the…
March 2016: The lawsuit was dismissed because the summons was not returned with proof that it was served, as required by Massachusetts law. October 2015: A class-action lawsuit was filed…
Company’s puffery defense falls flat as NAD recommends changes to commercial.
Influencer gets FTC rules on disclosure wrong.
ISPs battle over who’s the real Pinocchio.
When it rains it pours.
App’s claim to stream games “anywhere” is, to use a football term, an example of blown coverage.