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Expedia

Ad Alert

Expedia

Travel site would do well to renovate how it informs consumers about hotel renovations.

Ad or Not? Olivia Munn, Booking.com, and People Magazine

Consumer News

Ad or Not? Olivia Munn, Booking.com, and People Magazine

The mysterious timing of a celeb Insta post and a tabloid article makes us wonder if there’s trouble in paradise.

Coronavirus Spawns Class-Action Lawsuits as Consumers Seek Refunds

Consumer News

Coronavirus Spawns Class-Action Lawsuits as Consumers Seek Refunds

The pandemic has also triggered lawsuits over privacy issues with some video conferencing apps, and more.

Ad or Not? Influencers Invade Coachella

Consumer News

Ad or Not? Influencers Invade Coachella

Brands and their paid endorsers cash in at the music festival, sans disclosure.

Promise of Big Bucks is Really a Pyramid Scheme

Consumer News

Promise of Big Bucks is Really a Pyramid Scheme

Resorts360 at center of complaints filed by truthinadvertising.org.

Trip Insurance from United Airlines

Class Action

Trip Insurance from United Airlines

In September 2018, a class-action lawsuit was filed against United Airlines for allegedly deceptively marketing trip insurance on its flights. Specifically, the complaint claims that the airline misleadingly represents that…

FAQ

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FAQ

How do I report an ad? If you spot or believe that you are a victim of a false or deceptive ad, you can tell us about it here. Upon…

Southwest’s “No Fees” Policy for Ticket Changes and Cancellations

Class Action

Southwest’s “No Fees” Policy for Ticket Changes and Cancellations

In October 2015, a class-action lawsuit was filed against Southwest Airlines for allegedly deceptively advertising that the company has a “no fees” policy for ticket changes and cancellations. Specifically, according…

Majestic Rivers of Europe

Class Action

Majestic Rivers of Europe

A class-action lawsuit was filed against Vantage Travel Service for allegedly making deceptive representations about its “Majestic Rivers of Europe” tour (a European tour that travels through Austria, Germany, and…

British Airways Executive Club

Class Action

British Airways Executive Club

May 2018: A federal judge preliminarily approved a settlement agreement that would resolve this case. According to the settlement terms, British Airways agreed to automatically place Avios (the frequent flyer…

Cancer Care: The Deceptive Marketing of Hope

Consumer News

Cancer Care: The Deceptive Marketing of Hope

TINA.org files complaint against CTCA and puts 42 cancer centers on notice for marketing atypical testimonials.

Hyundai Kona and Ioniq EV Vehicles

Class Action

Hyundai Kona and Ioniq EV Vehicles

Allegations: Falsely advertising how far vehicles can travel without recharging batteries

Expedia’s ‘Free Cancellation’

Ad Alert

Expedia’s ‘Free Cancellation’

Expedia may not charge a cancellation fee, but the hotel might.

Days Inn by Wyndham Gulfport (Not Pictured)

Ad Alert

Days Inn by Wyndham Gulfport (Not Pictured)

Be wary of misleading photos on travel sites.

RAV4 Hybrid Vehicles

Class Action

RAV4 Hybrid Vehicles

Allegations: Misleadingly representing that hybrid vehicles travel farther on one tank of gas than gas-only vehicles when such claims are not true

Federal Laws Governing Ads

Consumer Basics

Federal Laws Governing Ads

There are many federal laws that regulate advertisements in some way or another.

Before You Take that Call Beware of Telemarketing Scams

Consumer News

Before You Take that Call Beware of Telemarketing Scams

Although legitimate companies may use the telephone to advertise their products or services, consumers should be wary of some who call trying to obtain your financial or personal information for…

MileagePlus Program

Class Action

MileagePlus Program

February 2015: The appeal was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. pursuant to a settlement agreement. The terms of the agreement have not been…

House Approves Return to Deceptive Airline Ads