Dollar Rent A Car Fees

Chick-Fil-A’s Delivery Fees

Allegations: Deceptively hiding delivery fees from customers

Glens Falls National Bank

Afterpay’s Buy Now, Pay Later Service

Allegations: Misleadingly marketing itself as a free service without adequately disclosing the risk that consumers will be charged overdraft fees by banks processing payments

First County Bank

Community Bank

Klarna’s Buy Now, Pay Later Service

Allegations: Misleadingly representing that Klarna is a free service without adequately warning consumers of the risk that banks processing payments will charge them overdraft fees

TINA.org’s Year in Review 2023

Here’s what we accomplished in 2023 with your help.

Undisclosed Fees on SmartLeases

Worst False Ad Settlements of 2021

Class-action settlements leave consumers behind.

TD Bank’s Cashed or Deposited Item Returned Fees

Allegations: Misrepresenting when “Cashed or Deposited Item Returned Fees” will be charged on deposits

JetBlue Blue, Blue Extra: No Change or Cancellation Fees

Not to be confused with a refundable fare.

Bank of America’s Wire Transfer Fees

Allegations: Failing to disclose that customers will be charged fees on incoming wire deposits

Bank of America’s Incoming Wire Transfer Fees

Allegations: Failing to disclose that accountholders pay fees on wire deposits into their accounts

DoorDash’s Delivery Fees

Allegations: Deceptively hiding delivery fees from customers

The Fees for “Advanced TV”

Dollar Rent A Car’s “Administrative Fees”

Southwest’s “No Fees” Policy for Ticket Changes and Cancellations

International Service Assessment Fees at Navy Federal Credit Union

Expedia and Reservation.com’s Taxes and Fees