Tips on the DoorDash App
Allegations: Failing to disclose that the company keeps the tips entered on its app instead of giving them to the delivery drivers
Lawson et al. v. DoorDash, Inc.
23-cv-110, W.D. Mo.
(July 2022)
DoorDash food delivery services
Deceptively hiding delivery fees from customers
Voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled.
Allegations: Failing to disclose that the company keeps the tips entered on its app instead of giving them to the delivery drivers
Allegations: Falsely marketing that all tips go to delivery drivers when the company actually keeps a substantial portion of tips for profit
Allegations: Deceptively hiding delivery fees from customers
TINA.org urges the FTC to adopt a fee disclosure rule for the online food delivery market.
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