Tips on the DoorDash App
Allegations: Failing to disclose that the company keeps the tips entered on its app instead of giving them to the delivery drivers
Schwartz et al. v. DoorDash, Inc.
22-cv-250, N.D. Cal.
(Nov. 2021)
DoorDash food delivery services
Deceptively hiding delivery fees from customers
Voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiffs and When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled. as to the class members
Allegations: Failing to disclose that the company keeps the tips entered on its app instead of giving them to the delivery drivers
Allegations: Falsely marketing that all tips go to delivery drivers when the company actually keeps a substantial portion of tips for profit
Allegations: Deceptively hiding delivery fees from customers
TINA.org urges the FTC to adopt a fee disclosure rule for the online food delivery market.
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