Samsung Devices and Services

Allegations: Representing that it safeguards consumers’ personal data when such claims are not true

Chegg’s Educational Products and Services

Allegations: Misleadingly marketing that the company protects consumers’ personal information when it failed to do so and there was a data breach

NissanConnect and Infiniti InTouch Services

Allegations: Failing to disclose that certain features would become inoperable after 3G modems were phased out

Vanguard Financial Products and Services

Allegations: Preventing consumers from giving negative reviews on its website

WiLine Wireless and Telephone Services

Allegations: Failing to adequately disclose the terms of service contracts

LinkedIn’s Premium Services

Allegations: Misrepresenting that Premium subscribers get enhanced privacy protections and that their personal information will not be disclosed to third parties

Rover Pet Care Services

Allegations: Failing to adequately disclose that an 11 percent service fee will be added to advertised prices

Surfshark’s VPN Services

Allegations: Failing to adequately disclose the terms of subscriptions

Spectrum Cable Television Services

Allegations: Misleadingly representing that a $28 “Broadcast TV Surcharge” is a “pass-through fee reflecting charges from local broadcast or affiliate TV stations” when the fee is actually controlled by Spectrum…

Who is ConsumerAffairs.com Really Advocating For?

Consumer website’s affiliation with businesses reviewed on site called to task.

What you Should Know about Payday Lenders

Recent settlement shines light on the sometimes unscrupulous practices of payday lenders.

The Cable Company: Offering Bundles of Joy or Bundles of Despair?

Hint: It’s not joy.

The Dirt on Homeaglow’s $19 Cleanings

TINA.org files complaint against home cleaning platform with FTC, states.

Fiverr

The online freelance marketplace has an unsubstantiated health claim problem.

ADT

Home security company sought to secure only positive reviews.

CATrends: Terms That Prevent Consumers from Posting Negative Reviews

Lawsuits take aim at so-called non-disparagement clauses.

The Growing AI Conundrum: Fake Reviews Edition

TINA.org supports consolidated FTC efforts to attack burgeoning issue.

My Passport Hub

Don’t pay for free online government forms.

Netbrands Wristbands and Other Customized Products

FTC publishes first closing letters since Made in USA Labeling Rule went into effect in August.

Bumble Boost