Vanguard Financial Products and Services

Allegations: Preventing consumers from giving negative reviews on its website

NissanConnect and Infiniti InTouch Services

Allegations: Failing to disclose that certain features would become inoperable after 3G modems were phased out

Chegg’s Educational Products and Services

Allegations: Misleadingly marketing that the company protects consumers’ personal information when it failed to do so and there was a data breach

Samsung Devices and Services

Allegations: Representing that it safeguards consumers’ personal data when such claims are not true

Before You Take that Call Beware of Telemarketing Scams

Although legitimate companies may use the telephone to advertise their products or services, consumers should be wary of some who call trying to obtain your financial or personal information for…

Who is ConsumerAffairs.com Really Advocating For?

Consumer website’s affiliation with businesses reviewed on site called to task.

What you Should Know about Payday Lenders

Recent settlement shines light on the sometimes unscrupulous practices of payday lenders.

The Cable Company: Offering Bundles of Joy or Bundles of Despair?

Hint: It’s not joy.

The Growing AI Conundrum: Fake Reviews Edition

TINA.org supports consolidated FTC efforts to attack burgeoning issue.

CATrends: Terms That Prevent Consumers from Posting Negative Reviews

Lawsuits take aim at so-called non-disparagement clauses.

Fiverr

The online freelance marketplace has an unsubstantiated health claim problem.

ADT

Home security company sought to secure only positive reviews.

Bumble Boost

Coffee Meets Bagels Collection of Biometric Data

Allegations: Instructing consumers to upload a selfie as part of the account verification process without adequately disclosing why and how long the dating app was collecting, storing, and using the…

Coffee Meets Bagel

eHarmony Collection of Biometric Data

Allegations: Instructing consumers to upload a selfie as part of the account verification process without adequately disclosing why and how long the dating app was collecting, storing, and using their…

Tinder’s Collection of Biometric Data

Allegations: Misrepresenting that biometric facial scans from video selfies are only used for Photo Verification purposes without adequately disclosing why and how long the dating app was collecting, storing, and…

Luxy

Allegations: Requiring consumers to allow the dating referral service to collect biometric data – such as facial geometry scans – when they sign up without adequately disclosing why and how…

When Federal Government Webpages Are MIA

Broken links pose a problem for consumers seeking facts about ad claims.

Settling Up: Vemma

A Vemma settlement with the FTC will likely take this form.