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T-Mobile’s Guaranteed Rates

Class Action

T-Mobile’s Guaranteed Rates

Allegations: Misrepresenting that the advertised rates for certain plans were guaranteed to last for life or as long as the customer remained on the plan when the company raised rates…

Lowe’s Protection Plans

Class Action

Lowe’s Protection Plans

Allegations: Deceptively marketing plans as extended – or additional – warranty plans without adequately disclosing the terms of the plans, which “severely restrict and contradict the seemingly broad coverage”

Spectrum Mobile

Ad Alert

Spectrum Mobile

Inquiry finds price comparison uses wireless carrier’s lowest tier plan but not one of its competitors.

T-Mobile’s Prices and Fees

Class Action

T-Mobile’s Prices and Fees

February 2018: This action was dismissed because the parties reached a settlement agreement, the terms of which have not been disclosed. November 2017: A false advertising class-action lawsuit was filed…

T-Mobile Services

Class Action

T-Mobile Services

Allegations: Misleadingly representing that the company safeguards consumers’ personal information when it failed to do so and there was a data breach

TracFone Wireless Unlimited Data Plans

Class Action

TracFone Wireless Unlimited Data Plans

February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…

T-Mobile

Class Action

T-Mobile

Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach in 2022

Mint Mobile

Ad Alert

Mint Mobile

Advertised discounted rate for unlimited phone plan doesn’t last long.

Asurion’s Cell Phone Insurance for T-Mobile Customers

Class Action

Asurion’s Cell Phone Insurance for T-Mobile Customers

In November 2015, a federal judge preliminarily approved a settlement of a class-action lawsuit against Asurion and T-Mobile. The complaint, which was originally filed in 2006, alleged that Asurion misleadingly…

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