Straight Talk Cellular Phone Plans
February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No.…
February 2016: The appeal was voluntarily dismissed, the reasons for which have not been disclosed. (Hansell et al v. TracFone Wireless, Inc. dba Straight Talk Wireless et al, Case No. 15-16784, 9th Cir.)
September 2015: After an objector’s motion to reconsider the order granting final approval of the settlement was denied, the objector filed a Notice of Appeal regarding the decision to approve the settlement.
July 2015: A federal judge granted final approval of this settlement.
April 2015: The plaintiffs moved for final approval of a $40 million settlement of these class-action lawsuits, which, if approved, will also resolve two other related lawsuits. Information about each of these lawsuits is provided below:
The proposed settlement provides class members with both monetary and injunctive relief. According to the settlement terms, class members who either submit a valid claim or whose mailing address is already known by TracFone may receive a cash payment ranging from $2.15 to $65, depending on various factors (e.g., how the class member’s service was affected and when the class member was a TracFone customer). In addition, TracFone also agreed to make changes to its business practices, including, among other things, more clearly and prominently disclosing important information (such as the throttling limits or caps and the actual speeds to which customer data will be slowed) in the marketing of its “unlimited plan.” A final fairness hearing is scheduled for June 23, 2015. For more information, go to PrepaidPhoneRefund.com. (In Re TracFone Unlimited Service Plan Litigation, Case No. 13-cv-3440, N. D. CA.)
November 2013: Two class-action lawsuits were filed against TracFone Wireless, Inc. for allegedly falsely advertising its “unlimited” data service plans. Both complaints allege that the company falsely advertises cell phone plans – specifically the Net10 cellular phone plan and Simple Mobile wireless plans — as providing “unlimited” data service, when, in reality, the company terminates or reduces the speed of subscribers access to the “unlimited” data services after they use a certain amount of data. To see theNet10 cellular phone plan complaint, click here. To see the Simple Mobile wireless plan complaint, click here.
For more information about other class-action lawsuits filed against TracFone and TINA.org’s coverage of the company, click here.
An “unlimited” plan undone by its own terms and conditions.
Carriers facing challenges to advertisements.
Nation’s largest prepaid mobile provider settles charges it throttled customers.