GoDaddy’s Dedicated Servers Class Action GoDaddy’s Dedicated Servers Allegations: Misleadingly representing that customers who pay for a dedicated server get one physical computer server dedicated to them when they actually get a virtual server that allows multiple customers…
T-Mobile’s ‘Mobile without Borders’ Upgrade Ad Alert T-Mobile’s ‘Mobile without Borders’ Upgrade Not quite “no extra charge” for some customers.
WakeUpNow Put to Sleep: Closes down U.S. Affiliate Operations Consumer News WakeUpNow Put to Sleep: Closes down U.S. Affiliate Operations Company says former CEO is to blame for its failure.
CATrends: Hidden Food Delivery Fees Consumer News CATrends: Hidden Food Delivery Fees Be wary of claims of free or low-cost delivery.
Capital One Credit Cards Class Action Capital One Credit Cards Allegations: Misleadingly representing that it would help credit card customers during the COVID-19 pandemic when the company systematically denied customers’ requests for help
T-Mobile’s Cellphone Plan Prices Ad Alert T-Mobile’s Cellphone Plan Prices These prices aren’t for everybody, according to the fine print.
1StopBedrooms and Payless Furniture Class Action 1StopBedrooms and Payless Furniture Allegations: Falsely promising that customers may cancel orders any time before shipment for a full refund when the companies use tactics to prevent customers from cancelling their orders
Walmart’s Return Policy Class Action Walmart’s Return Policy Allegations: Misrepresenting that customers may return items for a refund within 90 days unless they fall under one of the categories of exceptions without disclosing that customers who paid using…
Balance of Nature’ ‘Fruits’ and ‘Veggies’ Supplements Ad Alert Balance of Nature’ ‘Fruits’ and ‘Veggies’ Supplements Supplement company stumbles over discount offer.
Rejuvenation: ‘Free Shipping Site-Wide’ Ad Alert Rejuvenation: ‘Free Shipping Site-Wide’ Lawsuit accuses retailer of reneging on free shipping offer.
AT&T’s Connectivity Guarantee Ad Alert AT&T’s Connectivity Guarantee Is it still a guarantee if it has strings attached?
Adobe Settles DOJ Lawsuit over Deceptive Subscription Practices Consumer News Adobe Settles DOJ Lawsuit over Deceptive Subscription Practices Software maker will pay a $75 million fine and provide “affected consumers” with free services.
U-Haul’s Reservation Guarantee Policy Class Action U-Haul’s Reservation Guarantee Policy Allegations: Falsely representing that U-Haul will pay $50 to customers who, after making reservations, do not receive the agreed upon equipment size, location, or pick up time
Ad or Not? SNL & Dunkin’ Donuts Consumer News Ad or Not? SNL & Dunkin’ Donuts Funny sketch or funny ad?
The Cable Company: Offering Bundles of Joy or Bundles of Despair? Consumer News The Cable Company: Offering Bundles of Joy or Bundles of Despair? Hint: It’s not joy.
U.S. Cellular Belief Plan Ad Alert U.S. Cellular Belief Plan How long a period does “never” cover? Three years, says U.S. Cellular, making “never” a relatively short time. The wireless service provider promised consumers in 2010 that with its “Belief…
Five Common Complaints about Guthy-Renker Consumer News Five Common Complaints about Guthy-Renker Informercial maker uses glossy ads and celebrity endorsements, but also gets hit with plenty of consumer complaints.
T-Mobile’s Guaranteed Rates Class Action T-Mobile’s Guaranteed Rates Allegations: Misrepresenting that the advertised rates for certain plans were guaranteed to last for life or as long as the customer remained on the plan when the company raised rates…