Marketers Downplay Consumer Harm Caused by Negative Option Offers Blog Marketers Downplay Consumer Harm Caused by Negative Option Offers Marketers are attempting to put a positive spin on the negative option.
NoFlame E-Cigs Blows Smoke about Terms Ad Alert NoFlame E-Cigs Blows Smoke about Terms How automatic enrollment into the e-cigarette’s continuity program is slipped under the radar.
A Sirius Matter Consumer News A Sirius Matter Internet radio giant settles claims it billed consumers without their consent.
Vemma Facing Class-Action Lawsuit in California Consumer News Vemma Facing Class-Action Lawsuit in California Suit alleges company’s advertising should have indicated it would repeatedly charge for Verve.
Givebutter’s Hidden Fees Ad Alert Givebutter’s Hidden Fees How a donation made on this fundraising platform can turn into a costly transaction.
Avanquest Software Class Action Avanquest Software Allegations: Failing to adequately disclose that consumers who purchase software are automatically enrolled in subscriptions that automatically renew
CATrends: Deceptive Tactics Used to Market Subscriptions Consumer News CATrends: Deceptive Tactics Used to Market Subscriptions Lawsuits allege companies fail to make adequate disclosures.
FabKids Brands FabKids TINA.org found kids clothing brand violated a court order with its negative option offer and deceptive ads.
MoviePass Brands MoviePass TINA.org submitted a comment to the FTC regarding a proposed consent order reached in a case it filed against MoviePass, a subscription-based movie ticketing service, supporting the Commission’s use of…
HelloFresh Brands HelloFresh TINA.org found meal-kit company deceptively marketing “free” meals and using ROSCA-violating autorenewal subscriptions.
Nutrafol Brands Nutrafol TINA.org found hair growth supplement company using deceptive marketing tactics to sell products.
Homeaglow Brands Homeaglow TINA.org found home cleaning services platform falsely advertising $19 house cleanings, using ROSCA-violating autorenewal subscriptions, fabricating consumer reviews and more.
Afterpay Class Action Afterpay Allegations: Misleadingly marketing its service as a no-fee, no-interest way for consumers to make purchases before they have money to pay for them without disclosing that consumers who provide debit…
Life Alert Class Action Life Alert Allegations: Failing to adequately disclose the terms of automatic renewal and continuous service offers resulting in consumers being charged without their consent
Bitdefender’s Antivirus Software Class Action Bitdefender’s Antivirus Software Allegations: Failing to adequately disclose that programs automatically renew resulting in consumers being charged without consent
Dermaset Class Action Dermaset Allegations: Failing to adequately disclose that consumers who pay for shipping and handling of “free” cosmetics will be enrolled in an automatic renewal offer
GoDaddy.com Class Action GoDaddy.com Allegations: Automatically enrolling customers into an annual plan for services at a price that the company chooses resulting in customers being charged without their consent
Subscriptions to The New York Times Class Action Subscriptions to The New York Times Allegations: Failing to adequately disclose that consumers are enrolled in a program that automatically renews their subscriptions
Subscriptions to Consumer Reports Class Action Subscriptions to Consumer Reports Allegations: Failing to adequately disclose the terms of automatic renewal and continuous service subscriptions
Conde Nast Entertainment Class Action Conde Nast Entertainment Allegations: Failing to disclose that consumers who sign up for magazine subscriptions will be enrolled in automatic renewal subscriptions