Spark Energy Rates Class Action Spark Energy Rates Allegations: Using a bait-and-switch marketing scheme by offering a teaser rate followed by a variable market rate without disclosing that the variable rate is higher than the teaser rate and…
Cox Cable TV Service Plans Class Action Cox Cable TV Service Plans Allegations: Representing that customers who enter 24-month contracts would not be charged more than the promised fixed rate for the term of the contract when the company increased the monthly…
AT&T’s Bait-and-Switch Marketing Class Action AT&T’s Bait-and-Switch Marketing Allegations: Misleadingly advertising monthly fees without disclosing certain fees
Direct Energy’s Pricing Class Action Direct Energy’s Pricing Allegations: Using a deceptive bait-and-switch pricing scheme
Whatever Happened to Truth in Advertising? Media Coverage Whatever Happened to Truth in Advertising? Herb Weisbaum, Consumerpedia by Consumers’ Checkbook
Ticket Prices on Vivid Seats Class Action Ticket Prices on Vivid Seats Allegations: Misleadingly advertising low ticket prices without disclosing that additional service and delivery fees will be added at checkout
Ulta Beauty Ad Alert Ulta Beauty Sometimes not even the “pretty fine print” has the answers consumers are looking for.
Taxes Shouldn’t Be This Taxing Blog Taxes Shouldn’t Be This Taxing How tax preparation services may actually make your life harder.
Carvana Ad Alert Carvana Whether buying a car online or in-person, consumers need to do their due diligence.
TurboTax Brands TurboTax TINA.org filed an amici brief supporting FTC in case against Intuit regarding misleading TurboTax Free Edition ad campaign.
Sony Music Brands Sony Music TINA.org joined other consumer advocates including UC Berkeley Center for Consumer Law & Economic Justice and Consumer Action in filing an amici curiae brief in a case against Sony Music alleging…
Electronic Arts Brands Electronic Arts TINA.org joined coalition urging FTC to investigate video game company’s use of dark patterns and other deceptive marketing tactics.
CT Wine Stores Brands CT Wine Stores TINA.org investigated bait and switch tactics used by liquor stores in Connecticut and found that the majority of stores visited — 26 out of 30 — deceptively displayed signs that…
Verde Energy Class Action Verde Energy Allegations: Falsely promising low teaser rates followed by variable rates that are based on market conditions when the variable rate is not based on market conditions and is inflated
Verde Energy Prices Class Action Verde Energy Prices Allegations: Misleadingly offering “low cost” and “competitive” rates when the variable rates charged by the electricity supplier after the initial teaser rate expires are not tied to the market price…
The ‘Buy’ Button in the iTunes Store Ad Alert The ‘Buy’ Button in the iTunes Store When you don’t own what you buy.
BrewDog Ad Alert BrewDog Brewery issues a “gold plated apology” for misleading consumers on “solid gold” cans.
Gateway Energy Services Class Action Gateway Energy Services Allegations: Misleadingly luring consumers into switching energy suppliers by offering competitive, market-based rates when consumers who switch actually end up paying more for their energy