Class Action

StubHub’s Estimated Fees Filter

Class Action

StubHub’s Estimated Fees Filter


Case Name (Date)

Hong et al. v. StubHub, Inc.
24-cv-3318, C.D. Cal.
(April 2024)


Product/Service

Tickets sold on StubHub


Allegations

Misleadingly representing that consumers who apply the “Estimated Fees Filter” will see ticket prices with estimated fees included when the estimated ticket prices are $2 to $3 less than the prices actually charged


Status

Pending



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NAD says service fees should be disclosed alongside initial ticket prices, as opposed to at checkout.