StubHub’s Advertised Prices
Allegations: Misleadingly advertising low ticket prices without properly disclosing and including additional fees
Hong et al. v. StubHub, Inc.
24-cv-3318, C.D. Cal.
(April 2024)
Tickets sold on StubHub
Misleadingly representing that consumers who apply the “Estimated Fees Filter” will see ticket prices with estimated fees included when the estimated ticket prices are $2 to $3 less than the prices actually charged
Pending
Allegations: Misleadingly advertising low ticket prices without properly disclosing and including additional fees
Site continues to mislead consumers on its ticket prices.
NAD says service fees should be disclosed alongside initial ticket prices, as opposed to at checkout.