StubHub’s Estimated Fees Filter
Allegations: Misleadingly representing that consumers who apply the “Estimated Fees Filter” will see ticket prices with estimated fees included when the estimated ticket prices are $2 to $3 less than…
StubHub’s Advertised Prices
August 2022: The Court granted final approval of the settlement agreement.
January 2022: The Court granted preliminary approval of a settlement agreement. For more information, go to https://stubhubsettlement.com/lang/en/index.php.
February 2019: Plaintiffs filed a Second Amended Class Action Complaint.
February 2018: A class-action lawsuit was filed alleging that StubHub misleadingly advertises low ticket prices without properly disclosing and including its “service and delivery fees.” Plaintiffs also claim that StubHub misleadingly names the additional fees “service and delivery fees,” when according to the complaint, such fees are entirely for profit because buyers often download tickets digitally. (Wang et al v. StubHub Inc. et al, Case No. CGC18564120, California State Court – San Francisco)
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StubHub’s Hidden Ticket Fees
Site continues to mislead consumers on its ticket prices.
StubHub
NAD says service fees should be disclosed alongside initial ticket prices, as opposed to at checkout.