AT&T
TINA.org investigated certain marketing tactics used by AT&T’s Warner Brothers to promote video games. To read more about that investigation and subsequent complaint, click here.
Brands
The Latest
Complaints against Roblox Have a Common Victim: Children
Children as young as four are cited in consumer complaints filed with the FTC.
AT&T TV
‘The future of TV has finally arrived’ and with it, hidden fees.
TINA.org’s Social Media Influencers Actions
A review of TINA.org’s work exposing deceptive marketing tactics by social media influencers.
AT&T’s Implied Reliability Claims for DirecTV, U-verse Internet
AT&T says it’s not making a comparison to cable. NAD says differently.
Influencers Defy FTC Rules on Disclosure Despite Warnings
TINA.org finds 95 percent of social media influencers previously put on notice by the FTC breaking the law.
AT&T: ‘More For Your Thing’
Company’s puffery defense falls flat as NAD recommends changes to commercial.
Ad or Not? James Charles and Various Beauty Brands
Influencer gets FTC rules on disclosure wrong.
Comcast, AT&T Both Say the Other Is Misleading Consumers
ISPs battle over who’s the real Pinocchio.
DirecTV’s ‘Worry-Free’ Signal Reliability
When it rains it pours.
NFL Sunday Ticket
App’s claim to stream games “anywhere” is, to use a football term, an example of blown coverage.
Class-Action Tracker
AT&T
Allegations: Misleadingly representing that it would safeguard consumers’ personal data when it failed to do so and there was a breach
AT&T’s Bait-and-Switch Marketing
Allegations: Misleadingly advertising monthly fees without disclosing certain fees
AT&T’s “Unlimited” Data Plans
Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations
AT&T’s International Roaming Fees
Allegations: Failing to adequately disclose when customers will be charged international roaming fees
The Monthly Cost of DirecTV Services
July 2020: The case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without…
AT&T Customer Data
In July 2019, a class-action lawsuit was filed against AT&T for allegedly misleadingly representing that it does not share or sell data about customers when, according to the complaint, the…
DirecTV’s Quoted Monthly Costs
December 2016: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. May 2016: After the…
AT&T’s Bait and Switch Tactics
In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not…
AT&T “Unlimited” Wireless Service Plans
March 2016: The lawsuit was dismissed because the summons was not returned with proof that it was served, as required by Massachusetts law. October 2015: A class-action lawsuit was filed…