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AT&T
TINA.org investigated certain marketing tactics used by AT&T’s Warner Brothers to promote video games. To read more about that investigation and subsequent complaint, click here.
Brands
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FCC Proposes ‘All-In’ Pricing Rule for Cable and Satellite Industry
TINA.org applauds proposed rulemaking and recommends addition.
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Complaints against Roblox Have a Common Victim: Children
Children as young as four are cited in consumer complaints filed with the FTC.
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Companies Accused of Greenwashing
When companies green it, they better mean it.
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AT&T TV
‘The future of TV has finally arrived’ and with it, hidden fees.
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TINA.org’s Social Media Influencers Actions
A review of TINA.org’s work exposing deceptive marketing tactics by social media influencers.
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AT&T’s Implied Reliability Claims for DirecTV, U-verse Internet
AT&T says it’s not making a comparison to cable. NAD says differently.
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Influencers Defy FTC Rules on Disclosure Despite Warnings
TINA.org finds 95 percent of social media influencers previously put on notice by the FTC breaking the law.
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AT&T: ‘More For Your Thing’
Company’s puffery defense falls flat as NAD recommends changes to commercial.
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Ad or Not? James Charles and Various Beauty Brands
Influencer gets FTC rules on disclosure wrong.
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Comcast, AT&T Both Say the Other Is Misleading Consumers
ISPs battle over who’s the real Pinocchio.
Class-Action Tracker
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AT&T’s “Unlimited” Data Plans
Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations
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AT&T
Allegations: Falsely representing that it safeguards consumers’ personal information when it failed to do so and the data was breached
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AT&T’s Phone and Internet Services
Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks
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AT&T Securities
Allegations: Misleadingly representing that AT&T is committed to protecting the environment and people when its cables are covered in toxic lead
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AT&T
Allegations: Misleadingly representing that it would safeguard consumers’ personal data when it failed to do so and there was a breach
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AT&T’s Bait-and-Switch Marketing
Allegations: Misleadingly advertising monthly fees without disclosing certain fees
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AT&T’s International Roaming Fees
Allegations: Failing to adequately disclose when customers will be charged international roaming fees
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The Monthly Cost of DirecTV Services
July 2020: The case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without…
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AT&T Customer Data
In July 2019, a class-action lawsuit was filed against AT&T for allegedly misleadingly representing that it does not share or sell data about customers when, according to the complaint, the…
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DirecTV’s Quoted Monthly Costs
December 2016: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. May 2016: After the…
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AT&T’s Bait and Switch Tactics
In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not…
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AT&T “Unlimited” Wireless Service Plans
March 2016: The lawsuit was dismissed because the summons was not returned with proof that it was served, as required by Massachusetts law. October 2015: A class-action lawsuit was filed…